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Forget your IT tomorrow.

It all starts with your network.

To increase productivity, we provide you with the right data services. By designing your network, Telesurf will enable your business to maintain high levels of productivity, collaboration and flexibility.

Symmetrical Data Services

Businesses in Australia have had to endure lower speed non-symmetrical data connections such as ADSL. While still an option for some, modern networks and businesses on the move need reliable symmetrical data connections, with as much upload speed as download speeds.

We support symmetrical data connections at speeds from 6mbs to 500mbs and beyond.

Wireless

Our high speed wireless connects symmetrical links up to 500mbs. These are easily installed, quick to enable, highly reliable and one of the best ways to achieve business grade symmetrical data connections.

ADSL – NBN – EoC

We use all available services to connect your business, from ADSL2 to NBN to bonded EoC for symmetrical links, all with business grade SLA’s and reliability.

Virtual Private Networks

Many businesses nowadays need full private IP networks, and remote site connectivity, especially as the business grows. We create and manage your secure remote office Virtual Private Networks (VPNs) with data offerings that include symmetrical links using optical fibre, EoC, NBN, fixed wireless and ADSL.

Fibre optics and GPON Networks

Whether you want high speed fibre symmetrical connections, or a fully converged IP network onsite, we deliver. We build converged IP networks using GPON that carry many disparate systems’ IP data including nurse call, security, building management services, data, voice, IPTV, CCTV, Foxtel… real triple play networks and more.

Stay connected and improve communication.

Whether you need one or 1,000 handsets, Telesurf will host your PBX so you don’t have to. Combined with reliable data solutions, we keep your people connected and use Unified Communications (UC) to improve staff collaboration.

Hosted PBX and UC

Simplify teamwork and stay in control of your communications. Using UC, staff can handle matters quickly from their always-on “My Room” virtual collaboration space with features like presence, instant messaging, texting and video conferencing.

  • Full functionality Hosted PBX
  • Extension Dialling
  • Hunt Groups
  • IVR
  • UC including presence, mobility, chat and conferencing
  • Contact integration across devices
  • IM and group chat
  • Presence and availability
  • HD voice and video calling
  • Cost effective calls
  • Enterprise directory search and click-to-call integration
  • Single platform for all communications
  • Simplified access to video and audio conferences
  • Content sharing media files and live video stream
  • Multi-party conferencing
  • Integration of telephone and video conference
  • Suitable devices and hardware
  • Automatic Call Distribution (ACD)
  • Prompted self-service with IVR/Auto attendant
  • Agent and supervisor clients
  • Call recording add-on options

1300/1800 Numbers

Provide your customers with supreme support by allowing them to contact you at any time, on multiple devices and answer points.

  • Customer web portal with real time controls
  • Network call queueing
  • Network call recording (PCI compliant)
  • Network IVR
  • Area-based routing
  • Multi-call
  • Time of day controls
  • Audio management
  • Network voicemail
  • Missed call alerts
  • Fax to email
  • Mid-call transfer
  • Date/caller exceptions
  • Disaster recovery
  • Conference service
  • Live call reporting

Security and productivity

Our cloud IT services reduce your IT infrastructure complexity, increase collaboration and improve overall productivity. This allows you to free up precious business resources while we take care of back up and security.

Cloud Storage / Backup

Whether you need to store individual files for back up, your entire database for use with your apps, or the backend of your web site, we provide a tailored security and backup solutions to cater to the size of your business ensuring no data loss.

Cloud Hosting

We provide website hosting solutions that ensures you’re online and available to customers globally and securely.

Cloud Migration

Through our many partners, we can move your applications to the cloud, or we make use of applications from many vendors to achieve your business objectives through Software as a Service (SaaS) solutions.

The A to Z solution.

We provide extensive end to end managed services so you can focus on what you do best. We manage networks, operating systems, cloud-based applications and voice systems while providing you with prompt support.

  • Remote user support
  • OS support
  • Patch Management
  • IT hardware procurement
  • Virtual server management
  • Backup and data storage
  • Network management (LAN/WAN -fixed line or wireless)
  • Cloud migration
  • IoT deployment
  • IoT Management
  • Business productivity & business intelligence
  • Security management
  • Access Management
  • Cloud services management (SaaS, PaaS, DaaS)

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