What makes us better?
Great Customer Service
Easy Connection Process
Best Connection Equipment
No Lock-in Contract
We believe in OCOO
Getting a home internet connection should be easy. Getting support when you need it should be easier.
Our One Call One Operator (OCOO) policy means that you will get any and all your questions answered by the same person who picks up your call.
Our customer support team is not only Australia-based, but they’re trained and well-equipped to handle questions on sales, account, billing and technical issues.
Say bye bye to automated answering systems, being transfered from one department to another, providing your details multiple times per call, not getting immediate answers and extended waiting periods!
Now that you have the support you can count on, get the home internet plan that suits.
NBN is a government initiative delivering fast, reliable internet connections. If it’s available in your area, then you need to sign up for it as it’s slowly rolled out nation-wide replacing other connections and delivering better speeds.
Similar in speed to NBN, cable broadband is suitable if you live in an Opticomm estate or you’re after a high speed connection and NBN hasn’t rolled out in your area. Broadband currently delivers similar connection speeds as the NBN.
Suitable if you don’t have NBN and your speed requirements are minimum for casual browsing and standard definition streaming. ADSL is connected through copper cables originally intended for phone lines only that’s why speed is minimal with ADSL.
Don’t feel trapped by your current mobile service provider. Switch to one of our great value SIM – only mobile plans and keep your phone and mobile number. We offer a range of high speed data packages with unlimited calls and texts.
Listen to what our customers have to say
My friend recommended Telesurf after he heard me complaining about [ISP]. They offered the same plans but with Telesurf all it took was 1 call to get my issue resolved and switch companies. Really happy. I shouldn’t have to think about my home internet. It should just be there in this day and age.
What I valued most about Telesurf is not having to be at home when the technician arrived. Both my husband and I work and it was such a relief that neither one of us had to take time off work. Thanks guys!
I got Trudie on the phone. She was so helpful and clear. I didn’t realise I was signed up for a speed with my old contract that’s not possible to have where I live! It’s good to deal with honest people who tell you the truth over making a sale!
Why choose us?
We work closely with our clients to understand how current systems are being used and what systems are conducive for future business objectives.
We allocate the right experts for each task. We have specialists in auditing, design, migration, managed services and more.
Our ongoing support is tailored to ensure our clients do realise the benefits and see value in each project we’re involved in.